The work you already paid to win is lost on the calls you cannot pick up. A missed call does not wait for you, it rings the next company on the list. This answers every one, takes the details properly and books the appointment.
Getting answered
You are under a house at two in the afternoon and on a roof at six. We give you a front desk that never misses a call, without hiring anybody.
- A dedicated business line that is answered every time, including evenings, weekends and holidays
- Callers are greeted by name of business, asked the right questions, and their details captured in full
- Appointments booked straight into your calendar, with the slots and rules you set
- Every call summarized and sent straight to your inbox within seconds, so you can call back the ones that matter
- Emergency calls flagged so they never sit unnoticed
- Set up, scripted, tested and tuned by us. You approve how it sounds before it takes a single call
This is not a phone system
You know the kind we mean. You have called your phone company, your electricity supplier, your bank. Press one for this, press two for that, your call is important to us. Nobody has ever enjoyed it. Your customers will never get that from you.
What everybody else does: press one for service, press two for billing. Leave a message after the tone. We will get back to you in three business days.
What your customer gets: a real conversation, straight away. A real answer in plain English, not a menu. A booked appointment before they hang up.
How it gets set up
We listen to how you work, write the script around your greeting, your questions and your booking rules, and you approve how it sounds. You ring it yourself until you are happy with every answer it gives. It is live in the first week, and we keep tuning it as you go.
Contact us to start.